Privacy Policy

Privacy Policy

Effective Date: 25-07-2025
Company: Thaliahub, Kerala, India

At Thaliahub, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our restaurant POS system and associated services.

1. Information We Collect

We may collect the following types of information:

  • Business Information: Restaurant name, contact details, branch locations, and staff data.
  • User Information: Names, email addresses, and roles of system users (e.g., managers, waiters).
  • Customer Data: Orders, reservations, and contact info entered through your system.
  • Device & Usage Data: IP addresses, browser type, pages visited, and usage patterns.
  • Payment Information: We do not store card details. Payment processing is handled by secure, third-party gateways.
2. How We Use Your Information

We use the collected data to:

  • Provide and maintain our services
  • Manage accounts and user access
  • Improve system features and performance
  • Respond to support requests
  • Comply with legal and regulatory obligations
3. Data Sharing

We do not sell your information to third parties. Data may be shared with:

  • Trusted service providers (e.g., payment gateways, cloud providers)
  • Government or legal entities when required by law
4. Data Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of data transmission or storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and update your information
  • Request data deletion (subject to legal obligations)
  • Opt out of marketing communications
6. Cookies

Our website and dashboard may use cookies to enhance user experience, analyze usage, and improve performance.

7. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: support@thaliahub.com
📞 Phone: 9895558522 | 9895777624
📍 Address: Thaliahub

         Trivandrum | Cochin | Kannur