Effective Date: 25-07-2025
Company: Thaliahub, Kerala, India

At Thaliahub, we strive to provide high-quality software and services to help you run your restaurant efficiently. Please read our refund policy carefully before making any payments.

Our services are offered on a subscription basis (monthly, quarterly, or annually). All subscription fees are non-refundable once the billing cycle has started. We encourage users to try our demo or speak with our team before purchasing a plan.

We do not offer partial refunds for unused time, downgraded plans, or early cancellations during an active subscription period.

If we offer a free trial, you are encouraged to use it to explore the platform before committing to a paid subscription. Refunds will not be issued for payments made after the trial period ends.

If you face a technical issue that we are unable to resolve within a reasonable time, you may be eligible for a full or partial refund, based on management's review. You must report the issue within 7 days of payment.

You can cancel your subscription at any time through your dashboard. Cancellation will stop the next billing cycle, but the current period will remain active until it ends.

If you believe you qualify for a refund, please contact us with full details:

📧 Email: support@thaliahub.com
📞 Phone: 9895558522 | 9895777624
📍 Address: Thaliahub

         Trivandrum | Cochin | Kannur

We will review your request and respond within 5–7 business days.