Shipping & Delivery Policy

Last Updated: 01/09/2025
1. Overview
At Thaliahub, we provide a comprehensive restaurant management software and related digital services through a Software-as-a-Service (SaaS) model. As our products and services are delivered digitally, no physical shipment is required.
This Shipping & Delivery Policy outlines how and when you will receive access to our services after completing your purchase or subscription through thalia.in
.
2. Digital Delivery
  • Once your payment is successfully processed, your account will be activated automatically within a few minutes.
  • You will receive a confirmation email containing your login credentials, plan details, and instructions for accessing the Thaliahub dashboard.
  • In case of any delay (for example, payment verification issues), our team will notify you via email within 24 hours.
3. Service Activation Timeline
Type of PlanActivation TimeDelivery MethodFree Trial | Instant | Online (email + dashboard access)
Monthly/Annual Subscription | Within 5–30 minutes after payment confirmation | Online (email + dashboard access)
Custom Enterprise Setup | 1–3 business days (depending on integration requirements) | Online (email + dedicated support onboarding)
4. No Physical Shipping
Thaliahub does not deliver any physical goods. All software access, updates, and features are provided digitally through your registered account.
5. Failed Delivery or Access Issues
If you do not receive your login credentials or experience issues accessing your account within the specified time:
  • Please check your spam/junk folder for any missed emails.
  • If still unresolved, contact our support team at support@thalia.in
    with your payment receipt or order ID.
    We’ll respond within 24 business hours to resolve the issue.
6. Updates and Maintenance
All updates, bug fixes, and feature releases are delivered automatically to your Thaliahub account. You will be notified in advance about any scheduled maintenance or downtime via email or in-app notifications.
7. Contact Us
If you have any questions about our Shipping & Delivery Policy, please contact us at:
 📧 support@thaliahub.com
📞 Phone: 9895558522 | 9895777624
🌐 https://.thalia.in | 🌐https://thaliahub.com